Refund policy

We have a 30-day return policy, meaning you can return your item within 30 days of receiving it.

To qualify for a return, your item must be in the same condition you received it—unworn, unused, with tags attached, and in its original packaging. You will also need to provide a receipt or proof of purchase.

To initiate a return, please contact us at: rumilifeus@outlook.com Returns must be sent to the following address: 686 Grand Ave, Ridgefield, NJ 07657

If your return is approved, we will send you a prepaid return shipping label with detailed instructions on how and where to send your package. We cannot accept returns without a prior return request.

If you have any questions about returns, please contact us at rumilifeus@outlook.com.

Please inspect your order immediately upon delivery. If your item is defective, damaged, or shipped incorrectly, contact us right away so we may evaluate the issue and resolve it promptly.

The following items cannot be returned:

If you have questions about whether an item is returnable, please contact us.

The fastest way to get the item you need is to return your original item and place a new order once your return is approved.

Once we receive and inspect your returned item, we will notify you of refund approval status. If approved, your refund will be credited back to your original payment method within 10 business days. Please note that your bank or credit card issuer may require additional time to process and post the refund.

If you have not received your refund within 15 business days of our approval, please contact us at rumilifeus@outlook.com.